Shipping & Return Policy

Disclaimer

By placing an order via shop.soriabel.be, you accept our shipping and return policy, in accordance with European consumer legislation.

Shipping

We currently ship within the European Union. Orders are shipped on Tuesday and Thursday via DPD.

• Standard shipping costs: €4.95
• Free shipping on orders over €75

After shipment, you will receive a tracking code by e-mail.

Returns

You have the right to return your order within 14 days of receipt, without giving any reason.

• Return costs are at the customer's expense
• Only unopened and undamaged products in their original packaging are eligible for return
• Use the return address below and include your order number:

Molendamstraat 10

8210 Zedelgem

Belgium

After receiving your return, we will refund the amount within 5 business days, via the original payment method.