General
his privacy statement applies to all visitors and users of shop.soriabel.be. Soria Bel NV, located at Ringlaan 35, 8480 Ichtegem, Belgium, processes your personal data in accordance with applicable data protection legislation (GDPR).
What data do we collect?
When visiting or using our website, we may collect the following data:
- Identification data: surname, first name
- Contact details: e-mail address, phone number, address
- Technical data: IP address, browser data, pages visited
- Information submitted via forms (such as questions, comments, registrations)
Why do we collect this data?
We use your data for the following purposes:
- To contact you regarding questions or requests
- To send newsletters (if explicitly subscribed)
- To process orders or requests
- To improve our website and user experience
- To comply with legal obligations
Retention period
Personal data is not kept longer than necessary for the purposes for which it was collected. Contact details for marketing purposes are kept until unsubscription (opt-out) or for a maximum of 3 years after the last interaction.
Transfer to third parties
Soria Bel NV does not share your data with third parties, except when:
- This is necessary for the performance of our services (e.g. IT partners)
- There is a legal obligation
- You have given your explicit consent
Data security
Soria Bel NV takes appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access or disclosure.
Your rights
You have the right to:
Access your data
Rectification or erasure
Restriction of processing
Objection to processing
Data portability
Withdrawal of your consent
You can exercise these rights via info@soriabel.be. We will respond within 30 days.
Complaints
If you believe your rights have been violated, you can file a complaint with the Belgian Data Protection Authority via www.gegevensbeschermingsautoriteit.be